Last Updated: [10th June, 2026]

Welcome to JEWEL VICINITY. These Terms and Conditions govern your use of our website and the purchase of products from our online store. By accessing or using our website, you agree to be bound by these Terms and Conditions.

1. Business Information

JEWEL VICINITY is operated by Muhammad Husnain.

Business Address: Islamabad, Pakistan

Email: jewelvicinity@gmail.com

Phone: +92 11 2858683

2. Eligibility

By using this website, you confirm that you are at least 16 years of age or are using the website under the supervision of a parent or legal guardian.

3. Products

JEWEL VICINITY specializes in artificial jewelry and related fashion accessories.

We strive to ensure that all product descriptions, photographs, pricing, and other information displayed on our website are accurate. However, slight variations in color, appearance, size, or finish may occur due to screen settings, lighting conditions, or manufacturing differences.

4. Pricing and Payments

All prices displayed on the website are in Pakistani Rupees (PKR).

We currently accept:

• Cash on Delivery (COD)

• Bank Transfers

• Online Transfers

We reserve the right to modify product prices at any time without prior notice.

5. Orders and Acceptance

All orders are subject to availability and acceptance.

We reserve the right to refuse, cancel, or limit any order at our sole discretion, including cases involving suspected fraud, inaccurate pricing, stock unavailability, or misuse of promotional offers.

6. Order Cancellation

Customers may request cancellation of an order within three (3) hours of placing it.

Cancellation requests submitted after this period may not be accepted, especially if the order has already been processed or dispatched.

Exceptional cancellation requests may be considered in cases of product selection errors or other valid circumstances, subject to our approval.

7. Shipping and Delivery

We currently deliver only within Pakistan.

Estimated delivery time is generally between 1 and 2 business days; however, delivery times may vary depending on location, courier operations, weather conditions, public holidays, or other circumstances beyond our control.

JEWEL VICINITY shall not be held responsible for delivery delays caused by courier services or events beyond our reasonable control.

8. Lost or Damaged Packages

If an order is lost during transit, customers should contact us promptly.

We will cooperate with the courier service to investigate the matter. Resolution may include replacement, refund, or other appropriate remedies depending on the findings of the investigation.

If a package arrives visibly damaged, customers should notify us within 24 hours of delivery and provide supporting photographs where possible.

9. Returns and Refunds

Customers may request a return within ten (10) days of receiving their order.

To qualify for a return:

• The item must be unused.

• The item must be in its original condition.

• The item must be returned with original packaging where applicable.

Return shipping costs shall be borne by the customer.

Refunds or exchanges will be processed after inspection and approval of the returned item.

10. Non-Returnable Items

The following items are not eligible for return or refund:

• Customized or personalized products.

• Products that have been used, altered, damaged, or worn by the customer.

• Products returned without original packaging where applicable.

11. User Accounts and Subscriptions

Users may subscribe to receive promotional emails, product updates, newsletters, and marketing communications.

Users are responsible for maintaining the confidentiality of any account credentials and for all activities occurring under their accounts.

We reserve the right to suspend or terminate accounts that violate these Terms and Conditions.

12. Customer Reviews and User Content

Customers may submit reviews and feedback regarding products and services.

By submitting content, you grant JEWEL VICINITY a non-exclusive, royalty-free, worldwide license to use, reproduce, publish, and display such content for promotional and operational purposes.

We reserve the right to remove any content that is false, misleading, abusive, defamatory, offensive, unlawful, or otherwise inappropriate.

13. Intellectual Property

All content on this website, including but not limited to logos, branding, product photographs, graphics, designs, text, images, and website materials, is the property of JEWEL VICINITY and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, republished, or commercially exploited without prior written permission.

Users shall not:

• Use the website for unlawful purposes.

• Attempt to gain unauthorized access to the website.

• Introduce viruses, malware, or harmful code.

• Engage in fraudulent transactions.

• Interfere with the operation or security of the website.

15. Privacy

We collect information including names, email addresses, phone numbers, shipping addresses, and payment-related information necessary to process orders and provide services.

We may also use cookies, analytics tools, email marketing services, and advertising technologies to improve user experience and marketing effectiveness.

Please review our Privacy Policy for detailed information regarding data collection, use, and protection.

16. Limitation of Liability

To the maximum extent permitted by law, JEWEL VICINITY shall not be liable for:

• Indirect, incidental, or consequential damages.

• Loss of profits or business opportunities.

• Delays in delivery.

• Temporary website interruptions.

• Product color differences caused by device displays.

• Losses resulting from user misuse of products.

• Courier-related delivery issues beyond our control.

17. Indemnification

Users agree to indemnify and hold harmless JEWEL VICINITY, its owners, employees, and affiliates from any claims, liabilities, damages, losses, or expenses arising from misuse of the website or violation of these Terms and Conditions.

18. Changes to These Terms

JEWEL VICINITY reserves the right to update, modify, or replace these Terms and Conditions at any time without prior notice.

Continued use of the website following any changes constitutes acceptance of the updated Terms.

19. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of Pakistan.

Any disputes arising out of or relating to these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of Pakistan.

20. Contact Information

For any questions regarding these Terms and Conditions, please contact:

JEWEL VICINITY

Email: jewelvicinity@gmail.com

Phone: +92 11 2858683

Address: Islamabad, Pakistan

Terms & Conditions